Arrangements are made on admission for the payment of any or all of the fees and charges applicable. To ensure that residents maintain maximum independence in controlling their finances, there is a range of options for the payment of fees:

- Cheque payment by the resident or their representative(s);
- Group Payments - Pension cheques received from Centrelink are paid to individuals as part of this group payment received at Berlasco Court on a fortnightly basis. These payments are credited to each resident’s account, fees and charges incurred by the resident are debited from the account on a monthly basis. Any surplus money remaining in the resident’s account can be withdrawn for personal use by the resident or their representative(s). Centrelink forms for this payment method are available from Berlasco Court;
Electronic Transfer - this facility is available for residents or their representative(s) to transfer money electronically to Berlasco Court’s Bank Account to cover all fees and charges. If payment by this method is of interest, please enquire at Reception Office for details.

Any person other than the resident who administers fees and accounts should be the legally appointed representative who holds Enduring Power of Attorney (EPA). If an EPA exists this must be identified on admission and a copy of the relevant documents provided for our files.

The Public Trustee can also be authorised to manage these Fund and Trust Accounts.

All services provided by Berlasco Court are set out in the Commonwealth Department Section on Nursing Home Care - Prescribed Services. These include:-

- Accommodation and meals;

- Twenty-four (24) hours a day care by trained staff;

- Assistance with all activities of Daily Living such as bathing, toileting, dressing and general mobility;
- Toiletry items such as soap, shampoo, conditioner, toothpaste, talcum powder and tissues;
- Items to help with continence such as catheters; and
- Absorbent pads and mobility aids.

We also supply specialist services such as Physiotherapy, Podiatry, Beauty Therapy and Aromatherapy. Newspapers, additional Pharmacy requirements and medications, cigarettes, hairdressing and other luxury items may be requested. These additional goods and services will be itemised and added to the Monthly Account.

Please note that where the resident or their representative(s) elects to pay in cash, this can only be accepted by the Office Staff during normal business hours. Nursing Staff are not authorised to accept cash payment after hours or on week-ends and no responsibility is accepted for account payment at these times.